Villa Folio Manager

  • MajorDomo
  • Queenstown, New Zealand
  • 12/02/2020
Full time Administration Management/ Supervisor Real Estate

Job Description

Villa Folio Manager

MajorDomo’s bespoke holiday home management and marketing services are the total solution for villa owners who wish to have their home rented in the short stay luxury rental market in Queenstown and Wanaka.  We are on the hunt for an extra special Queenstown based property manager to join our growing team of awesome professionals.

We are looking for a superstar.  We see you as someone who enjoys autonomy and can work well on your own.  Think of it like having your own business.  You need to be very flexible – some weeks and months are really busy, and others are really quiet.  No day is the same and it really will not work for you if you need fixed working days / hours.  Did we mention you need to be flexible?!

Our ideal candidate will be very practical, calm under pressure and organised with a mature open approach to problem solving.  You recognise and value the investment that our owners have made in their property and our guests in their holidays.  You have a keen eye for detail, health and safety and computer systems.  You will have previous experience in home care in the form of property management, head housekeeper or similar.

Key Responsibilities

  • Ensuring properties are maintained to the highest standard
  • An understanding of modern heating, home control, and audio-visual systems
  • Arrange and supervise third party contractors
  • Monitor the weekly , monthly and annual service programmes for properties and maintain a log of these
  • Perform pre-stay and post stay checks for rentals and regular detailed property inspections
  • Be on call for any issues which may occur while guests or owners are in house
  • Health and Safety compliance regarding guest stays, third party contractors and MD staff villa inspections
  • On-going development of both internal and external property management systems
  • Liaise with guests, owners, sales and reservation team, accounts, management and villa owners
  • Administration and recording of time, monthly reports, recording of contractors calendars
  • Protecting our owners investment, help maximise their rental returns
  • As a team member, you will help to delight our clients every step of their stay with us
  • To be true to MajorDomo’s core values of Delight, Passion, Empathy, Respect and Integrity.

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