Guest Service Manager

$24.00 - $27.15 hourly
  • Sweet Homes Queenstown LTD
  • Remote (Queenstown, New Zealand)
  • 19/11/2021
Part time Hospitality - Host

Job Description

Due to the increased number of customers, Sweet Homes is hiring a Guest Service Manager to be part of our 5-star team in Queenstown.

  • Ensure the operation is compliant with all the relevant regulations
  • And laws, policies, and procedures;
  • Ensure the motel is well presented and secure.
  • Supervise daily reservation and housekeeping activities. 
  • Provide high-quality services to customers.
  • Manage, supervise and train staff.
  • Deal with customer inquiries and complaints.
  • Provide solutions to the issues raised by customers to ensure customer satisfaction.
  • Check stock levels and place orders.
  • Other duties may be reasonably required.

Requirement:

 

Level 4 qualification preferred;

2 years experience in the Holiday Home and Cleaning Market preferred;

Fluent in English;

A second language would be an advantage;

A Full and clean NZ Driver’s License;

Available to work in a roster, including weekends, public holidays, same early and late shifts as well;

The right of work in NZ

If this sounds like you, please apply to be part of the Sweet Homes family.

Send your CV and cover letter to diego@sweethomes.co.nz