Ziplining Tour Guide and Guest Services Roles

  • Ziptrek
  • Queenstown, New Zealand
  • 01/07/2022
Part time Tourism/ Travel

Job Description

We currently have an opening for tour guides and Guest Services to join our team. At Ziptrek Ecotours we pride ourselves on delivering an exceptional guest experience but it’s also important that our team have fun while doing so. 

GUIDE- The basic function of a Guide is to conduct safe and confidence inspiring tours, allowing guests to focus on their personal enjoyment of the immediate situation and surroundings.

Qualifications and experience include: 

  • Previous experience in the travel and tourism industry is an asset
  • Exemplary organisational and time-management skills
  • Positive attitude and ability to work productively and effectively with other staff
  • Able to take the job seriously while promoting a fun atmosphere
  • Available and willing to work in peak periods (weekends, holidays)
  • Excellent interpersonal and communication skills and attention to detail
  • 16 hour First Aid Certificate
  • Physically active with the ability to lift 28 kgs (100 lbs)  and carry 15kg 200 metres
  • Comfortable speaking in front of a group showing passion and enthusiasm

GUEST SERIVICES- The basic function of the Guest Service Agent is to provide an exceptionally high level of customer service by focusing on each customer’s needs, proactively anticipating areas of concern and facilitating the smooth coordination of daily tour operations.  

Qualifications and experience include:

  • Previous experience in the travel and tourism industry is an asset
  • Exemplary organisational and time-management skills
  • Minimum of intermediate computer skills – proficient in Microsoft Office Suite, Open Office and other systems
  • Ability to communicate clearly and concisely in both written and verbal form
  • Positive attitude and ability to work productively and effectively with other staff
  • Attention to detail and accuracy

  • All contracts are seasonal and run from June - October 2022

 

If you think one of these is the role for you then please follow the link below to our careers page to see the full job descriptions and to apply.