Front Desk Superstar

About the business

Fine Orthodontics is a fun and friendly clinical team led by the very experienced specialist orthodontist, Dr Martin Fine. We pride ourselves on our great patient relationships and achieving fantastic smiles for our patients, using the latest in technology to deliver precision and comfort during their smile journeys.

 About the role

You are the first person our patients see and often hear when arriving to or calling the clinic, you need to be a friendly, positive and well-presented person.

You're in charge of scheduling patients and managing their appointment times. A good use & understanding of time management is essential in this role.

You need to be a master communicator, both with our patients and our awesome team!

Administration of financial contracts, payments and collections is an integral part of your role.

Benefits and perks

Our team is fun and friendly and we are a social bunch, always keen to participate in community and charity events together.

Lots of opportunities to learn and grow and challenge yourself.

The clinic is in a handy location, near shops, restaurants, gyms, the bus stop and free staff car parking.

Monday to Friday only

Could work for a job share situation with two part time instead of one full timer.

Skills and experience

Reception or front desk experience is an absolute must

Interpersonal communication skills

Sound knowledge of computer systems and software packages

A special focus on providing the best of customer service all the time is key

Experience managing a schedule or diary, in particular in a health care industry is a big advantage

Attention to detail and a methodical nature are important attributes

Friendly, welcoming disposition and a 'can do' attitude are a massive plus