Food & Beverage Supervisor

Join the team at The Bathhouse, Queenstown’s iconic lakeside restaurant and bar, as a Food & Beverage Supervisor! We are looking for a dedicated and experienced individual to manage our evening operations, ensuring exceptional service, smooth operations, and a welcoming atmosphere for our guests. This is a hands-on leadership role that requires a Duty Manager Certificate and a passion for providing top-tier guest experiences.

Key Responsibilities:

• Lead the front-of-house team during evening shifts, ensuring efficient and professional service at all times.
• Manage daily operations, including guest greeting, ordering, food and beverage service, and closing procedures.
• Ensure quality and presentation of all food and drink orders, coordinating with kitchen and bar staff.
• Provide exceptional customer service, promptly addressing guest inquiries, concerns, or issues to ensure satisfaction.
• Maintain a positive and energetic work environment.
• Assist with inventory control, and place orders for food and beverage supplies as required.
• Ensure compliance with health and safety regulations, including food handling and liquor licensing laws.
• Hold Duty Manager responsibilities, overseeing liquor service and safety protocols.
• Handle opening and closing procedures, including cash handling, reconciliations, and end-of-day reporting.

Requirements:

• Valid Duty Manager Certificate (required).
• Hold a valid work permit (required).
• Proven experience in food and beverage service, ideally in a supervisory or leadership role.
• Strong communication and leadership skills.
• Ability to manage multiple tasks in a fast-paced environment.
• A passion for delivering outstanding guest experiences.
• Flexibility to work evenings, weekends, and public holidays.

Why Join Us?

• Competitive pay and benefits.
• Work in one of Queenstown's most beautiful locations.
• Be part of a dynamic, customer-focused team.
• Opportunities for professional growth and career development.

Ready to join a passionate team? Apply now and be part of The Bathhouse experience!

E-mail: manager@bathhouse.co.nz