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Lylo Queenstown
01/07/2025
Part time
Operations Agent
$25.07 - $27.04 hourly
Lylo Queenstown LyLo Queenstown Camp Street, Queenstown, New Zealand
Position Overview: To provide overall support to all operational elements of the Hotel. You will be required to work across the various departments within the hotel as directed by the General Manager or relevant Head of Department. The following are your specific areas of responsibility attached to this position. You will be required to work outside these areas as directed by the General Manager. The role is based on a 7-day rotating roster and will require weekend, public holiday and split shift work. Key Accountabilities Reception ·       Maximize the guest/client experience and professionally handle any complaints. ·       Process daily guest transactions and accounts accurately and efficiently ·       Anticipate and attend to guest requests and/or comments in a timely manner and ensure to communicate any problems with the Supervisor or Duty Manager. ·       Provide Barista service when required ·       Ensure that...
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