2 hospitality duty manager jobs found in Queenstown

Position Overview:  QT Queenstown will operate a 225 room luxury hotel in the heart of Queenstown. The role exists to assist in the management of the Housekeeping and Laundry department, overseeing a team of approximately 30 employees to ensure quality standards are met while delivering a guest experience that is unique and brings the brand to life. Key Accountabilities: Financial Returns Assist the Department in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity. requires collaboration with the General Manager and Financial Controller Responsible for maintaining proper inventory levels, managing cost per occupied room for supplies and labour, inline with budgeted targets Responsible for maintaining expenses to within the foretasted budget on a monthly basis, and actively looking for ways to improve profitability  Initiate cost saving measures within the...

Title: Concierge Reports to: Front Office Manager Position Overview: The Concierge operates to create bespoke personalized experiences for hotel guests. They are the first point of welcome for guests and set the scene for the guest’s journey at QT Queenstown and everything the area has to offer. The Concierge team also manages VIP requests, tour bookings, luggage, transport and parking.    Key Roles & Responsibilities To anticipate and exceed our guests’ desires at all times, igniting a sense of surprise and delight combined with inquisitive theatrical customer interaction. Provide guests with information and advice about local attractions, facilities, and services. Arrange and confirm restaurant, theatre, tour, and event reservations on behalf of guests. Coordinate transport arrangements, including taxis, transfers, and travel bookings. Assist guests with enquiries, requests, and concerns to ensure a smooth arrival, stay, and departure...