Snap Rentals Limited
85 Glenda Drive, Frankton, Queenstown, New Zealand
Snap Rentals is looking for an awesome person to join our small busy team.
We are looking for somebody to start immediately who has, great customer service skills to work with our customers, as well as not being afraid of getting their hands dirty to help us clean our vehicles.
The successful applicant will have:
Customer Service Experience
A full, clean driving license
Happy to work outside in all weather conditions
A valid work visa
If this sounds like you and you are able to work on a 7 day working roster then please email your CV and a little about yourself to Chris@snaprentals.co.nz
05/12/2019
Casual
Snap Rentals is looking for an awesome person to join our small busy team.
We are looking for somebody to start immediately who has, great customer service skills to work with our customers, as well as not being afraid of getting their hands dirty to help us clean our vehicles.
The successful applicant will have:
Customer Service Experience
A full, clean driving license
Happy to work outside in all weather conditions
A valid work visa
If this sounds like you and you are able to work on a 7 day working roster then please email your CV and a little about yourself to Chris@snaprentals.co.nz
Position summary:
The basic function of the Guest Service Agent is to provide an exceptionally high level of customer service by focusing on each customer’s needs, proactively anticipating areas of concern and facilitating the smooth coordination of daily tour operations.
Key responsibilities:
This is a fixed term position starting in December through to the end of April 2020.
Authorities
Adhere to Ziptrek cancellation policy and follow through
Refuse permission of a guest on tour for reasons involving safety, eligibility criteria or customer experience
Advise guests of cancellation policy in booking process
Guest Services:
Greet customers and handle all inquiries (phone, in-person, email) promptly and enthusiastically in a pleasant and professional manner
Make efficient and accurate tour bookings with proficiency in the reservations software and consideration of tour timing and available staff
Take ownership of the customer requirements and address areas of concern before they become a problem
Liaise with customers, operations, sales and marketing and management making sure that all inquiries are promptly routed to the appropriate person/people
Establish and maintain effective working relationships with co-workers, supervisors, customers and tour operators
Ensure that all required customer documentation is filled out accurately and in its entirety and is handled appropriately in the filing system
Have a thorough knowledge of all aspects of the job, company policies, procedures and operations
Manage all aspects of cash handling, including opening and cash out procedures with 100% accuracy
Accurately process payment for all bookings, cash-out personal till daily
May be asked to perform other duties as required
Please see https://ziptrekeco.bamboohr.com/jobs/ for a full Job Description and to apply.
03/12/2019
Fixed term
Position summary:
The basic function of the Guest Service Agent is to provide an exceptionally high level of customer service by focusing on each customer’s needs, proactively anticipating areas of concern and facilitating the smooth coordination of daily tour operations.
Key responsibilities:
This is a fixed term position starting in December through to the end of April 2020.
Authorities
Adhere to Ziptrek cancellation policy and follow through
Refuse permission of a guest on tour for reasons involving safety, eligibility criteria or customer experience
Advise guests of cancellation policy in booking process
Guest Services:
Greet customers and handle all inquiries (phone, in-person, email) promptly and enthusiastically in a pleasant and professional manner
Make efficient and accurate tour bookings with proficiency in the reservations software and consideration of tour timing and available staff
Take ownership of the customer requirements and address areas of concern before they become a problem
Liaise with customers, operations, sales and marketing and management making sure that all inquiries are promptly routed to the appropriate person/people
Establish and maintain effective working relationships with co-workers, supervisors, customers and tour operators
Ensure that all required customer documentation is filled out accurately and in its entirety and is handled appropriately in the filing system
Have a thorough knowledge of all aspects of the job, company policies, procedures and operations
Manage all aspects of cash handling, including opening and cash out procedures with 100% accuracy
Accurately process payment for all bookings, cash-out personal till daily
May be asked to perform other duties as required
Please see https://ziptrekeco.bamboohr.com/jobs/ for a full Job Description and to apply.
