Peaks Hospo limited
Arrowtown, New Zealand
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, high-quality food and beverage standards, and efficient business performance. The role includes managing staff, maintaining service standards, and ensuring a positive dining experience for all guests.
Key Responsibilities
Manage the daily operations of the restaurant, bar, and dining areas.
Supervise, train, and motivate restaurant staff to maintain excellent service standards.
Ensure high levels of customer satisfaction by addressing guest feedback and resolving complaints professionally.
Monitor food and beverage quality, presentation, and service efficiency.
Manage staff schedules, attendance, and performance.
Control inventory, order supplies, and manage stock levels.
Ensure compliance with health, safety, and food hygiene regulations.
Monitor restaurant budgets, sales, and operational costs.
Coordinate with kitchen staff to...