Bar Manager

Bar Manager - QT Queenstown

About QT Hotels & Resorts:  

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.   

Our QT Queenstown expansion will have 225 rooms and will be one of Queenstown’s largest and most luxury 5-star hotels. With an incredible Food & Beverage offering and lakeside views, this isn’t an opportunity to miss.

About the role

Ready to lead one of Queenstown’s most dynamic bar operations? QT Queenstown is searching for a sharp, energetic, and commercially minded Bar Manager to take the reins of our bar and beverage department. This is your opportunity to shape an iconic venue, deliver standout guest experiences, and drive strong business results in a luxury hotel environment known for personality and flair.

As Bar Manager, you’ll run the show end‑to‑end—leading a team of around 15, steering financial performance, overseeing service standards, managing suppliers, and driving operational excellence every single day. If you thrive in a premium hospitality setting and know how to bring out the best in your staff, your guests, and your venue, we’d love to meet you.

This is a full time role with a minimum guaranteed hours of 40 per week.

What You’ll Be Doing

Operational Leadership

• Manage the full daily operation of the bar and beverage service, ensuring smooth, efficient, high‑energy service.
• Maintain and improve SOPs for service, cash handling, stock control, and floor operations.
• Coordinate with Restaurant, Kitchen, Sales, Marketing, and Events teams to deliver seamless cross‑department operations.
• Review daily performance and implement improvements where needed.

Financial & Business Management

• Own the financial performance of the bar—COGS, wages, budgets, and operational expenses.
• Monitor sales performance, identify gaps, and implement smart, commercially focused strategies to boost profitability.
• Maintain beverage GP and labour percentages within target.
• Manage supplier relationships and negotiate competitive pricing.

Team Leadership

• Lead, motivate, and develop a team of approx. 15 bar and FOH staff.
• Recruit, train, and onboard new team members to QT standards.
• Build and manage rosters to meet operational and financial requirements.
• Coach staff, monitor performance, and foster a fun, supportive, high‑performing team culture.

Guest Experience

• Be a visible leader on the floor during peak service.
• Ensure every drink, every interaction, and every moment reflects QT’s premium service style.
• Resolve guest concerns professionally and maintain a strong focus on guest satisfaction.

Stock, Assets & Systems

• Oversee beverage and equipment inventories.
• Lead weekly/monthly stocktakes and investigate any variances.
• Ensure bar equipment, storage areas, and service stations are clean, safe, and well maintained.

Health, Safety & Compliance

• Uphold all liquor licensing, food safety, and WHS requirements.
• Monitor hazards, implement controls, and maintain a safe workplace for all staff and guests.
• Report and follow up on incidents and near misses.

Communication & Stakeholder Management

• Work closely with the Director of Food & Beverage, Venue Manager, and Head Chef.
• Collaborate with Sales & Marketing to deliver promotions, events, and beverage activations.
• Provide clear reporting and feedback to senior management.

What We’re Looking For

• Minimum two years’ hospitality experience, including at least six months in a supervisory or duty manager role within bar or hotel operations.
• Current LCQ and Manager’s Certificate.
• A confident, inspiring leader who builds strong relationships and brings out the best in their team.
• Strong understanding of bar operations, financial performance, wage control, and stock management.
• Outstanding communication skills—calm, clear, and professional.
• A guest‑obsessed operator who thrives in a fast‑paced environment.
• Strong knowledge of compliance, WHS, food safety, and liquor licensing.
• High personal presentation and a passion for premium service.

Benefits & Perks    

We offer Incredible team member discounts from your first day on-the-job.    

• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.    

• Rapid career growth opportunities through our EVT network.    

• Local community involvement, volunteering and charitable giving.     

• Australia and NZ’s largest and most diverse experiences company  

Join QT Hotels & Resorts and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.   

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. 

About EVT:   

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.